Frequently Asked Questions
Dogkart.in

Frequently Asked Questions

Do You Deliver In Noida
Minni
  • Yes. We deliver throughout India.
    Vinod
How do you ship and how many days does it take for it to reach me?
Aalia
  • How do yo ship and how many days does it take for it to reach me ?
    william
  • By national courier companies like Gati/DHL/Bluedart. They usually deliver within 5-7 working days in most parts of the country.
    Anonymous
Do you offer samples?
Aalia
  • Yes
    PetLover
  • Yes! We would not want you to buy our products without the 'approval' of your fur kids. So we do offer samples. However, we would request you to pay delivery charges.
    Anonymous
Is this product good especially for pugs? Considering the heat here in India, will using your product on a daily basis have any impact?
Hi , I am very happy that finally a very good and quality brand is available for dogs in India , chennai. I have bought a trial pack and once my dogs like this product, I am sure I will buy your products all the time.
Bharath
  • Hello Bharath,


    ORIJEN is the best pet food brand in the world being sold in over 70 countries. It's high meat inclusion (80%) combined with usage of human grade meat makes it the best possible food for your pet. 

    You can most certainly give Orijen to your pugs in India. We have several extremely satisfied Pug parents who will attest to the same. The main differences that you will see in your dog as a result of better nutrition is better coat and energy combined with better over all health. 

    Thank You



    Vinod Sharma
What about cats?
aalia
  • Only one of our partners is a cat lover (and we don't like him much). On a serious note, we sell the same premium quality food for cats as we do for dogs.
    Anonymous
Do you offer quantity based discounts?
Aai
  • We have two mastiffs so we are no strangers to quantity based discounts! Anything above 30 kg and we will knock off another five percent. In return, please share with us the pictures of your fur kids :)
    Anonymous
Ok I am convinced! But how do I buy this food?
aaa
  • It is as easy as picking up your phone. Or logging in our website. Or mailing us. We even accept orders on sms. Call us at +91 7607502222 or order via our website. By the way, we also offer cash on delivery.
    Anonymous
Why are you guys not selling the usual brands that I see in India?
Aalia
  • Because we will not sell anything we are uncomfortable feeding our own dogs. And because we are committed to sell only the GLOBAL BEST in India and will not compromise on this principle. Frankly speaking, most brands available in India are the worst rated in canine/feline nutrition. We are proud to say that we will not go down that road even if it means lesser volumes or profits.
    Anonymous
But why is it expensive then what I usually buy in India?
Aalia
  • Though you will be paying a slight premium for our products available in India, we assure you that it will be much cheaper in the long run. Our products actually contain 'food' instead of just grain fillers and animal byproducts making them a little more expensive. Feeding our products will result in lesser vet visits and much better health.
    Anonymous
Why should I feed ultra-premium food to my pet?

Aalia
  • Feeding premium food has a host of benefits. It allows your pet to have lesser health issues, better skin and coat, lesser allergies, and better joint development. It keeps your pet and in turn you happy and healthy for years to come.
    Anonymous
What does 'World's Best mean?
Aalia
  • It means that the products we are selling here are one of the best not only in India but also in the whole wide world. So if you travel to let's say Europe and ask for the best quality food for you pooch, chances are that you will be directed to one of the products that we are selling. 

    Yes we are that good!

    Anonymous
How do I recognize an ultra-premium product?
Aalia
  • Look at the ingredients. Mostly, having a look at the top five will give you the real picture. For example, if the top five ingredients are listed as Ground whole corn, corn gluten meal, poultry by-product , meat and bone meal (one of the leading brands) then it means you are paying for mostly fillers which have no or little nutritious value for your pet. Do not go only by protein percentage. 

    Another quick way is to check independent reviews of the brand you are feeding. We recommend sites like http://www.dogfoodadvisor.com/ for the same.

    Anonymous
Are you telling me that grains is bad for my pet?
Aalia
  • Yes we are! Most grains are used as cheap fillers in the commercial dog food just to add on to the weight. They pass undigested through your pet and all you get is expensive poop. Worse, many dogs may actually be allergic to the same.
    Anonymous
What is an ultra-premium pet food?
Aalia
  • Food which provides the best possible nutrition to your pet by using ingredients which are closest to its natural diet can be termed as 'ultra-premium'. It should have

    a.    Meat as first listed ingredient

    b.    No by-products

    c.    No grains or gluten fillers

    d.    Right percentage of protein

    Vinod Sharma
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